The Market Town Vet - Shrewsbury

The Market Town Vet is an independent practice (not part of a corporate group, based on its own website) that provides routine care for dogs, cats and rabbits, with reviews also describing help for a tortoise/reptile case. The practice appears set up for both everyday appointments and planned procedures, with multiple owners describing modern facilities and a calmer reception/waiting setup that helped anxious or reactive dogs.

Decision-relevant specifics owners mention

• •Same-day appointment arranged for a tortoise with suspected trauma, with practical husbandry/enclosure advice given.
• •For a reactive dog’s spay, staff planned a quiet-time visit, allowed the owner to stay while the dog was anaesthetised, and arranged low-stress collection (direct from the kennel).
• •Several reviews say the team doesn’t push overpriced medicines unless necessary, and takes time to explain options.
• •The website states no out-of-hours service; calls are diverted to an out-of-hours provider.

Services

From the clinic website and the reviews, services and capabilities mentioned include

• •Routine check-ups
• •Routine vaccinations
• •Parasite control
• •Spay/neuter surgery (spay specifically described in reviews)
• •Urgent/same-day appointments (described in a review for a tortoise/reptile concern)
• •Support for anxious/reactive pets, including appointment planning to reduce stress (quiet-time scheduling; owner present for induction; low-stress pickup)
• •Overnight care mentioned in one review (a puppy needing overnight care)
• •Website mentions a pharmacy and repeat medication ordering
• •Veterinary Nurse Training facility (listed in the clinic data)

Emergency/out-of-hours

• •Website: No out-of-hours services; calls diverted to an out-of-hours provider.

People

Named team members mentioned in reviews

• •Dr Ben Price (vet) — praised for being knowledgeable about reptiles, explaining findings, and giving practical enclosure/husbandry tips during a tortoise visit.
• •Ben — repeatedly referenced as part of the team providing care, including during a puppy’s illness requiring overnight care.
• •Sophie (nurse) — specifically credited for strong aftercare following treatment that included an overnight stay.
• •Michelle, Carole, Jack (reception/support team) — mentioned for consistent help during visits; owners describe them making dogs feel relaxed and supported during check-ins.

Reviews

Google rating: 5.0 stars from 94 reviews. “”

• •Owners repeatedly mention time taken in appointments (not feeling rushed) and clear explanations.
• •Multiple reviews highlight a fair/practical approach to costs, including comments about not recommending overpriced medicines unless essential; several also say it was cheaper than elsewhere (no specific prices quoted).
• •Several examples describe low-stress handling for anxious or reactive dogs, including planning quieter arrival times and reducing kennel/waiting-room stress.
• •Positive comments about the environment and facilities (e.g., “modern facilities” and a calming reception area).
• •Individual cases mentioned include a spay, overnight care for a sick puppy, and a same-day reptile/tortoise appointment with tailored advice.