The Market Town Vet - Shrewsbury – Vets in Shrewsbury
Clinic Overview
- Owners consistently describe the team as kind, knowledgeable and welcoming, with appointments that feel unhurried and explanations that are clear and detailed. - Recent reviews include examples of prompt help when pets were unwell, including a cat seen immediately for urgent treatment and a same-day tortoise appointment. - Several owners mention the environment positively, especially the modern facilities and calmer reception area that helps anxious dogs settle more easily.
The Market Town Vet - Shrewsbury is an independent practice caring for dogs, cats and rabbits, with reviews also describing help for a tortoise case. It appears set up for both routine appointments and planned procedures, and owners often mention modern facilities and a calmer reception/waiting area that helps anxious or reactive dogs. The practice does not provide its own out-of-hours service; calls are diverted to an out-of-hours provider.
Services
- •Routine veterinary care including check-ups, vaccinations and parasite control for common pets.
- •Planned procedures including spay/neuter surgery, with reviews describing thoughtful handling for nervous dogs such as quieter appointment times, owner presence during induction, and low-stress collection arrangements.
- •Urgent appointments, with recent examples including a cat seen straight away when seriously unwell and a same-day appointment for a tortoise with suspected trauma.
- •Support for anxious or reactive pets, with multiple owners highlighting a calm reception space and a gentler, less rushed approach during visits.
- •In-house pharmacy support and repeat medication ordering.
- •Overnight care has also been mentioned by an owner whose puppy needed treatment and stayed overnight.
- •The clinic is listed as a veterinary nurse training facility.
- •Out-of-hours: the practice does not run its own out-of-hours service, and calls are redirected to an external provider.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews also regularly describe the practice as fair, reasonable and cheaper than elsewhere, with several owners saying the team does not push overpriced medicines unless they are necessary.
People
- •Dr Ben Price is the clearest named clinician in recent feedback, praised for clear explanations, reassurance, and reptile knowledge during a tortoise appointment.
- •Ben is also mentioned more broadly across reviews as a key part of the clinical team, with owners describing him as supportive, straight-talking and caring.
- •Sophie is named for strong aftercare following treatment that included an overnight stay.
- •Michelle, Carole and Jack are mentioned as part of the reception/support team, with Michelle also appearing in a recent review for helping dogs feel relaxed and welcome.
Reviews
Google reviews show 5.0 stars from 100 reviews.
- •Owners consistently describe the team as kind, knowledgeable and welcoming, with appointments that feel unhurried and explanations that are clear and detailed.
- •Recent reviews include examples of prompt help when pets were unwell, including a cat seen immediately for urgent treatment and a same-day tortoise appointment.
- •Several owners mention the environment positively, especially the modern facilities and calmer reception area that helps anxious dogs settle more easily.
- •Cost is a recurring positive theme: reviews describe prices as fair or brilliant, mention a well-priced care plan, and praise the practice for focusing on pets rather than upselling medication.
