Medivet Sutton Farm

Medivet Sutton Farm is a Medivet practice in Shrewsbury treating dogs, cats, rabbits, exotics and other small mammals. The clinic offers routine care as well as diagnostics, imaging, nurse clinics, home visits and pet travel certification. Recent feedback is especially strong on clear communication, kind handling, and support for pets needing tests, monitoring or sensitive end-of-life care.

Services

• •Routine and preventive care: 15-minute consultations, vaccinations, parasite care, neutering, microchipping and nurse clinics.
• •Diagnostics and treatment support: dentistry, ECG, in-house laboratory testing, X-rays and ultrasound. Recent reviews also mention pets staying in for tests and monitoring, including a two-day stay with overnight care and regular updates to owners.
• •Additional care options: home visits and Animal Health Certificates for pet travel.
• •Species seen: cats, dogs, rabbits, exotics and other small mammals.
• •End-of-life support: one recent review highlights thoughtful help with euthanasia decision-making and bereavement mementos.
• •Out-of-hours arrangements: out-of-hours care is provided at Medivet 24 Hour Shrewsbury, with no charge for phone assessment.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The main published figure available is the £130 out-of-hours consultation fee, and the clinic states there is no charge for assessment by phone.

People

• •Emma: described in recent reviews as wonderful with a very nervous dog, and praised for caring for pets staying in for tests, with regular updates and clear discharge information. One long-term client also says their cat loves and trusts Emma.
• •Georgia: repeatedly mentioned for quickly identifying a cat’s problem, arranging tests and scans, keeping owners informed during an inpatient stay, and offering compassionate support through euthanasia and bereavement.
• •Emily and Amy: praised by first-time pet owners for taking time to answer questions without making them feel rushed.
• •Reception team: mentioned as kind and helpful, with the wider team also praised for easy booking, friendliness and thoughtful aftercare.

Reviews

Google reviews show 4.9/5 from 273 reviews.

• •Owners often describe the team as kind, efficient and easy to deal with, with positive comments on online booking, quick appointments and not being kept waiting.
• •Communication is a recurring strength: reviewers mention clear explanations, regular phone updates during tests or inpatient stays, and useful discharge and follow-up advice.
• •Several reviews highlight calm, caring handling of pets, including nervous dogs, first-time kitten and puppy owners, and pets needing extra monitoring.
• •A small number of detailed reviews describe especially thoughtful aftercare, including a next-day check-in after castration and compassionate support during euthanasia.