Medivet Sutton Farm – Vets in Shrewsbury
Clinic Overview
Medivet Sutton Farm is part of the Medivet group and has been providing pet care for over 20 years. The practice offers standard appointments as 15‑minute consultations and supports both routine care and more involved medical work, with owners describing pets staying in for tests and being kept closely updated. The clinic is set up for diagnostics (in‑house lab, X‑rays, ultrasound, and ECG on the service list), and reviews mention scans and tests being run promptly for unwell pets. Owners also describe regular phone updates during hospital stays and clear discharge guidance plus follow-up details when taking pets home.
Services
From the clinic website
- •15‑minute consultations
- •Vaccinations and parasite care
- •Neutering
- •Microchipping
- •Dentistry
- •ECG
- •In‑house laboratory testing
- •X‑rays and ultrasound
- •Nurse clinics
- •Home visits
- •Animal Health Certificate (pet travel)
- •Species seen: cats, dogs, rabbits, exotics, and other small mammals
From the latest reviews available to us
- •Inpatient stays for monitoring/tests (including a reported 2‑day stay with overnight stay)
- •Diagnostic workups described as “tests, scans etc.”
- •Euthanasia support mentioned in one review (including support through decision-making and bereavement mementos)
Out-of-hours (as stated on the website)
- •Out-of-hours care is provided at “Medivet 24 Hour Shrewsbury”.
- •Out-of-hours consult fee: £130.
- •No charge for assessment by phone.
Pricing
- •Out-of-hours consult fee: £130 (website).
- •No charge for assessment by phone (website).
People
- •Georgia: Mentioned as identifying a cat’s issue quickly, arranging tests/scans, providing updates during a 2‑day inpatient stay, and supporting an owner through euthanasia and bereavement (including gifting mementos).
- •Emma: Mentioned as looking after a dog who stayed in for tests, with regular phone updates on results and condition; owners also mention trust built over time (“my cat loves and trusts Emma”).
- •Emily and Amy: Mentioned alongside Georgia for taking time with first-time owners’ questions so they “didn’t feel rushed.”
- •Reception team: Mentioned as consistently kind/helpful in one review; another review notes an easy-to-use online booking experience.
Reviews
4.9 stars from 269 reviews. - Pets staying in for tests/monitoring, with owners describing regular phone updates on results and progress.
- •Clear explanations at discharge, including what to expect at home and follow-up details.
- •Staff taking time with first-time pet owners’ questions without making them feel rushed.
- •Specific vet relationships mentioned (e.g., cats trusting Emma) and supportive handling of end-of-life care (including bereavement mementos).
Special Services
Animals Treated at Medivet Sutton Farm
Animals We Treat
Companion Animals
Opening Hours – Medivet Sutton Farm
Opening Hours
Hours
Reviews for Medivet Sutton Farm
Note: Showing the 5 most recent Google reviews out of 269 we track in total. Recent reviews may not be representative of overall sentiment.
Claudi's Coaching
in the last week
This is the best vets you could ever wish for. Unfortunately, we found them a bit late. We came from Animal Trust who was absolutely awful! However, Medivet, Georgia and her team were phenomenal. Georgia helped my cat immediately and knew exactly what the issue was. They also run tests, scans etc and found quite a few worries. My cat had to stay with them for 2 days including an overnight stay, and they kept us informed at all times. Our cat got better but unfortunately after a few days she became ill again and on top of everything else, she developed blood clot in her back leg. She had to be euthanised which was absolutely the worst time and the hardest decision to make as Jenx was like our baby. Georgia was absolutely fabulous and helped us through this sad time and was very supportive and the rest of the team too. I am sad we didn’t find you sooner as I’m sure the things would’ve been much different. I want to thank Georgia and her team and the fantastic ladies at the reception who were always very kind and helpful. Thank you also for gifting us with lovely things of Jenx to help us ease the grief we feel.
Deborah Hodson
2 weeks ago
Thank you to Emma and her lovely team for taking such amazing care of Alfie, we took Alfie to see Emma as he’s not been well for a few days, he had to stay for tests but we always felt reassured that he was receiving the best care and lots of cuddles. They called with regular updates on test results and how he was doing. When we brought him home they gave us lots of information about what to expect and how to care for him together with follow up details. We can’t thank you all enough for caring for Alfie ❤️
pete Old
2 weeks ago
Vera Ward
a month ago
Marcus Tett
a month ago
wendy s
in the last week
Staff are lovely and caring. Online Booking service is easy to use. Overall a lovely vets
Grainne Zizza
a month ago
Our first visit and our first pet, a beautiful kitten. The staff from reception, nurse, student nurse and vet were all so lovely, very helpful with our questions. The centre is very well laid out in the reception area, felt very happy with everything. Very satisfied and confident for all our future visits to care for the new member of our family, Thank you.
Katherine Turner
2 months ago
Always a good experience. Been with these vets for 27 years, since it was the back of the shops. Never a bad experience with any of my pets. My cat loves and trusts Emma. I would recommend them to anyone.
Rachana Kainth
3 months ago
Registered our pup with Medivet, Sutton farm. The staff were absolutely brilliant. Emily, Amy and Georgia looked after us and they made us feel at ease. We asked a lot of questions as this is our first pet, but everyone took their time with us and we didn’t feel rushed. So glad our pup has such a caring team to help us look after him as he gets older.
karen Lacourse
3 months ago
Very friendly staff, quick appointment, no waiting around, very friendly to my dog (teddy) would definitely recommend this surgery 👌 🥰
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