The Animal Health Centre – Vets in Shrewsbury
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Independent
Clinic Overview
The Animal Health Centre is an independent, family-run vet practice in Shrewsbury with full hospital facilities, an in-patient ward and advanced diagnostic equipment. It treats dogs, cats, rabbits, guinea pigs and hamsters. Recent feedback is strongly positive, especially around compassionate care, clear communication and support at difficult times, though one review raises a serious complaint about painful handling during an examination.
Services
- •General veterinary care for common household pets: The practice treats dogs, cats, rabbits, guinea pigs and hamsters, with recent reviews mentioning both dogs and cats.
- •Preventative care, treatment and ongoing care: Reviews regularly mention a caring, professional approach and clear discussion of treatment options.
- •Advanced diagnostics and hospital facilities: The practice says it has advanced diagnostic equipment, full hospital facilities and a comfortable in-patient ward.
- •Emergency and urgent care support: Reviews describe the team seeing an emergency case even when the dog was not registered, with calm explanations and efficient transfer of records back to the pet’s usual vet. When the clinic is closed, the website directs clients to Vets Now for out-of-hours cover.
- •Skin and coat problems: Erica is specifically praised for resolving a dog’s fur issue.
- •End-of-life care: This is a recurring theme in reviews, with owners highlighting kind, understanding support during pets’ final visits.
Pricing
No published pricing information is currently available for this clinic.
People
- •Hendrik (also written as Hendrick in one older review): the most frequently praised named vet, thanked for calm communication, emergency support and compassionate end-of-life care.
- •Erica: praised as a knowledgeable veterinarian who took time to make both pet and owner feel comfortable, and was credited with resolving a dog’s fur issue.
- •Fahrenholt: named in one negative review that alleges mishandling during an examination that caused a dog pain.
Reviews
Google rating: 4.7 stars from 69 reviews.
- •Recent feedback is overwhelmingly positive, with long-term clients describing the practice as compassionate, professional and personal in its approach.
- •Owners often mention kind handling and reassurance, including positive experiences with both dogs and cats.
- •Clear, open communication is a repeated strength, with reviewers saying care options and procedures were explained calmly and transparently.
- •End-of-life care stands out as a major positive theme, particularly in comments about Hendrik and the wider team, although there is also one serious negative review alleging painful handling during an examination.
