Shrewsbury Meole Brace Vets4Pets Ltd

Shrewsbury Meole Brace Vets4Pets Ltd is part of the Vets4Pets group. In the available clinic data it’s listed as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours). Recent reviews describe straightforward booking (including online), fast access for worried owners (one cat was seen within an hour after a morning call), and support for ongoing conditions (a dog newly diagnosed with diabetes, with staff answering questions and explaining plans clearly). One reviewer reports a contrasting experience during a guinea pig emergency call, saying they were “told off” for being stressed and then hung up on.

Services

Based on the clinic data and the latest reviews available to us, the following services/capabilities are specifically referenced

• •Emergency/urgent care: listed in clinic data as providing emergency veterinary services (24/7 or extended hours); one review describes being offered a same-day appointment within an hour for a worried cat.
• •Ongoing condition management: support and advice for a dog recently diagnosed as diabetic, including explanations that were easy to understand and staff able to answer questions.
• •Multi-species care (as mentioned by reviewers): cats, dogs, rabbits, and guinea pigs are all specifically referenced in reviews.
• •Booking options: appointments described as easy to arrange both in person and online.
• •Subscription plan: “Paw Assist” subscription is mentioned by a reviewer (no details given on what it includes).

People

No individual clinicians are named in the provided information, but reviewers do comment on team roles and how they work

• •Vets: described as “spot on” by one owner who has brought “all sorts of animals”; another review highlights vets explaining everything clearly during diabetes-related appointments.
• •Nurses and reception team: one reviewer explicitly praises the nurses and receptionist alongside the vet; another describes staff helping an anxious/stressed cat feel comfortable during visits.
• •Conflicting account on phone handling: one reviewer says that during a guinea pig emergency call they were criticised for being stressed and then hung up on, which contrasts with other reports of supportive, helpful interactions.

Reviews

Google rating: 4.6 stars from 223 reviews. - Speed of appointments when worried: an owner reports calling in the morning about a cat and getting an appointment within the next hour.

• •Handling nervous pets: staff are described as making a stressed/anxious cat feel comfortable; another owner says their dog is content when visiting.
• •Clear explanations and support for chronic illness: diabetes support is specifically mentioned, with staff answering questions and explaining plans in an easy-to-follow way.
• •Convenience: booking is described as easy online and in person; one reviewer mentions using the Paw Assist subscription.
• •A notable negative phone experience: one reviewer reports being hung up on during a guinea pig emergency call after being “told off” for being stressed.