Copthorne Veterinary Clinic – Vets in Shrewsbury
Clinic Overview
- Caring, professional treatment is the dominant theme, with owners describing the team as helpful, polite and quick to communicate. - End-of-life support stands out strongly: reviewers mention Gareth explaining options clearly, pets being helped to pass peacefully, and families being given plenty of time to grieve; one owner also noted staff lit a candle. - Warm, friendly service is mentioned across both reception and consulting staff, with some owners saying their pets seem comfortable with visits and one family saying they have stayed with the practice for decades.
Copthorne Veterinary Clinic presents itself as an independent practice in Shrewsbury offering routine veterinary care, including vaccinations, health checks, microchipping and neutering, alongside emergency veterinary services. It also operates as a veterinary nurse training facility. Recent feedback highlights a caring, professional team, with especially strong praise for compassionate support during difficult end-of-life appointments.
Services
- •Routine care: vaccinations, pet health checks, microchipping and neutering are listed among the clinic’s core services.
- •Emergency veterinary services: emergency care is part of the clinic’s stated offering.
- •End-of-life care: reviews repeatedly mention sensitive euthanasia support, including talking owners through options, helping pets pass peacefully, and allowing families time and space afterwards.
- •General consultations and advice: recent feedback also mentions clear communication, polite and accommodating advice, and supportive help during sensitive situations.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review feedback is mixed: one owner described the practice as reasonably priced, while another felt a £49 consultation fee was steep.
People
- •Gareth: mentioned by name in multiple reviews for calm, considerate end-of-life care and for clearly explaining options.
- •Nurses and reception team: several owners praise the wider team for being warm, friendly and supportive, including thoughtful gestures during difficult visits.
Reviews
Copthorne Veterinary Clinic has a 4.7-star Google rating from 247 reviews.
- •Caring, professional treatment is the dominant theme, with owners describing the team as helpful, polite and quick to communicate.
- •End-of-life support stands out strongly: reviewers mention Gareth explaining options clearly, pets being helped to pass peacefully, and families being given plenty of time to grieve; one owner also noted staff lit a candle.
- •Warm, friendly service is mentioned across both reception and consulting staff, with some owners saying their pets seem comfortable with visits and one family saying they have stayed with the practice for decades.
- •Value for money gets mixed comments: some reviewers call the clinic reasonably priced, while at least one felt consultation costs were too high.
