Animal Trust Vets CIC Shrewsbury – Vets in Shrewsbury
Clinic Overview
- Recent feedback is largely very positive, with owners describing kind, reassuring care during stressful surgical and urgent cases. - Communication is a recurring strength: reviewers mention clear explanations, detailed aftercare, and follow-up phone calls or regular check-ins after procedures. - Affordability continues to stand out, with several owners saying treatment was reasonably priced or much cheaper than elsewhere, and that they did not feel pressured into extra treatment.
Services
- •General veterinary care, including vaccinations and routine consultations.
- •Surgery, with owner examples including emergency operations, dental treatment and extractions, mass removal surgery, and treatment for leg injuries or problems. Recent reviews also mention major surgery for a dog and a puppy’s leg operation.
- •24/7 urgent care, with the clinic stating urgent appointments are charged at normal daytime fees plus a £79 supplement.
- •Referral care and veterinary nurse training.
- •End-of-life care and post-operative support, with owners describing kind support at difficult appointments, a calm dedicated room for euthanasia visits, and follow-up care such as pain relief, aftercare letters, phone calls and regular check-ins after surgery.
Pricing
Available published prices indicate the clinic sits below average relative to similar practices. The clinic publishes free consultations, and says urgent or out-of-hours care is charged at normal daytime fees plus a £79 supplement. Reviews frequently describe the practice as affordable and not pushy, with one owner saying a major surgery cost less than half the quote from another vet.
People
- •Ed (vet): praised for clearly explaining a dog’s leg treatment from start to finish, with compassion throughout.
- •Kev (practice manager): previously thanked for going above and beyond during an urgent end-of-life visit.
- •Vets and surgeons: recent reviews praise clear explanations of treatment options, unhurried consultations and personal follow-up calls after surgery.
- •Reception and nursing staff: described as welcoming, friendly and helpful, with nursing staff also praised for explaining the euthanasia process and supporting owners during difficult visits.
Reviews
Google rating: 4.5 stars from 497 reviews.
- •Recent feedback is largely very positive, with owners describing kind, reassuring care during stressful surgical and urgent cases.
- •Communication is a recurring strength: reviewers mention clear explanations, detailed aftercare, and follow-up phone calls or regular check-ins after procedures.
- •Affordability continues to stand out, with several owners saying treatment was reasonably priced or much cheaper than elsewhere, and that they did not feel pressured into extra treatment.
- •One recent negative review describes concerns about how costs, treatment options and euthanasia were discussed during an emergency visit.
