Words can't describe how grateful we are to Animal Trust Shrewsbury, without them we would have had to either decide to let our Harley go, or put ourselves in financial hardship. Everything was organised so quickly and at a very reasonable cost. All the staff were so friendly and helpful. Now we get to love Harley for many more years to come. Again, thank you so much. If Animal Trust are ever looking for a new location, please consider Kent as I would transfer my pets to you in a heartbeat.

They sorted out my elderly dog's dental problems for less than half the cost my previous vet had quoted. My dog recovered quickly from the general anaesthetic and now, a week later, is full of energy and improved appetite. The staff were brilliant. My only criticism would be that the type on the check in screens is very small and I could not use them, but the lovely receptionists happily checked me in manually.

This vets were amazing last weekend when my little Buddy sadly passed away. I’m unsure of the ladies name who dealt with us but I’ll always remember how kind and caring you were at such a difficult and emotional time. I cannot thank you enough for how dignified you made the situation and how much you took care of us. Thank you so much, you’ve been brilliant from start to finish!!

Today I found myself in a really really difficult situation with my own 14 year old dog, and I called Animal Trust Shrewsbury hoping for an urgent appointment to have my dog sadly put to sleep as my own vets were unable to help at that time and my dog was declining rapidly. Animal trust were absolutely amazing. They let me rush her down to them, and my dog was triaged immediately. We were taken into this really peaceful room with dimmed lights, candles and relaxing scents. In such sad circumstances it was incredibly peaceful and very thoughtful of the team to have dedicated a space for these appointments. The whole team were thoroughly fantastic and made the experience as gentle and calm as possible. They were so attentive, kind, organised and compassionate with my poorly girl. We met Kev, the practice manager who went above and beyond to assist us in our time of need, and the lovely nurse whose name I didn’t catch but she was wonderful too, and also very clear with her communications on the procedure. I cannot thank the team enough for their help today, they have made a truly horrendous day a little bit easier. ( I would just like to mention I haven’t used animal trust in a couple of years, my previous experience with them was when I brought my sisters two dogs in for treatment on her behalf, and I was really impressed with how much the practice has majorly improved and grown since I was last there so huge well done Animal Trust Shrewsbury!)

They saved our boy’s life, and we’ll never forget it. Our nearly 12-year-old dog, Joe, underwent surgery at Animal Trust Shrewsbury to remove a large sarcoma from his leg/hip. He struggled with recovery at first — reacting poorly to the anaesthetic, developing fluid on his lungs, and showing signs of heart complications. It was terrifying, and we weren’t sure if he’d pull through. But the team at Animal Trust Shrewsbury never gave up on him. They acted quickly, started him on medication immediately, and monitored him with such incredible care and compassion. They treated him as if he were their own — checking his heart, adjusting fluids, keeping us updated, and truly going above and beyond during an incredibly emotional time for us. Thanks to their skill, dedication, and kindness, Joe made a remarkable turnaround. He’s now home, eating, walking, bright, and still making us smile every single day. The vet even told us his lungs were sounding much better, and we’re so grateful that his life didn’t end too soon. This team didn’t just save his life — they gave us more good years with him, and for that, we’ll forever be thankful. 💛 If you’re looking for a place that will fight for your pet and care deeply through every step, this is the one. With all our hearts, Joe’s family 🐾 and of course Joe xxx